Feedback

We are continually looking to turn out patients’ feedback into real improvements in the services we provide. We welcome all comments, appreciative or otherwise, as it’s helpful to know what you think.

We like to hear from you if you are pleased with the service you’ve received. We’ll let the staff involved know and share the good practice across our teams.

It is equally important for us to know if you’re unhappy with the service you have received.

We can’t reply to or acknowledge all comments but we do read them all.

To send feedback or to make a complaint please contact us in writing using the details below.

Communications
Portland Practice and Hatherley Surgery
St Pauls Medical Centre
121 Swindon Road
Cheltenham
Gloucestershire
GL50 4DP